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Welcome to Peach Heat and Air. By accessing our website or utilizing our services, you agree to be bound by the following Terms of Service. As the Nation’s First MRCOOL® Franchise, we are committed to upholding our core values of Honesty, Integrity, Knowledge, and Experience in every interaction, including our digital communications.
1. SMS Terms & Use Cases
By providing your phone number and opting in, you consent to receive SMS/text messages from Peach Heat and Air. These messages are designed to enhance your service experience in Taunton, MA, and surrounding areas. Use cases include, but are not limited to:
- Appointment Confirmations: Notifications regarding your scheduled heat pump service, Manual J calculation, or installation estimate.
- Service Updates: Real-time updates regarding your technician’s arrival time at your residence.
- Rebate & Promotional Alerts: Notifications regarding Mass Save updates, NEHPA seasonal bonuses, and exclusive MRCOOL® franchise offers.
- Account & Warranty Alerts: Important notifications regarding your service history or your 10-Year Professional Warranty status.
2. Opt-Out Instructions
Your privacy and control are paramount to our Integrity. You can cancel the SMS service at any time. Just text “STOP” to our number. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to rejoin, simply sign up as you did the first time, and we will resume communications.
3. Customer Support
If you are experiencing issues with our messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at our local Taunton office via DAVE@PEACHHEATANDCOOL.COM.
4. Message and Data Rates
As with all SMS services, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interaction with our services. If you have any questions about your text or data plan, it is best to contact your wireless provider.
5. Carrier Liability Disclaimer
Carriers (such as AT&T, T-Mobile, Verizon, etc.) are not liable for delayed or undelivered messages. While we strive to provide timely notifications to ensure your home’s comfort, delivery is subject to the transmission from your network operator.
6. Age Restriction
You must be at least eighteen (18) years of age to use this Site or subscribe to our SMS services. By using our services, you warrant and represent that you are at least 18 years of age and have the legal capacity to agree to these terms.
7. Privacy Policy
We value your data and your trust. All information collected through our SMS service and website is governed by our Privacy Policy. Our policy explicitly states that mobile information will not be shared with third parties or affiliates for marketing/promotional purposes.
You can review our full [Privacy Policy Here].
8. Changes to Terms
Peach Heat and Air reserves the right to update or change these Terms of Service at any time. Continued use of our services after any such changes shall constitute your consent to such changes.
Contact Us If you have any questions regarding these Terms, please contact us at: Peach Heat and Air 144 W Britannia St Taunton, MA 02780 Email: DAVE@PEACHHEATANDCOOL.COM
Effective as of: April 16, 2026
